Does JCPenney offer free returns? What's their exchange policy?

What's JCPenney returns and exchanges policy? Can you return in-store? How many days do you have to return items to JCPenney for a full refund? Do I need a receipt to return my item to JCPenney? Do items need to be in new condition?
Free return policies rating: 4.5 - 2 ratings
Yes, JCPenney does offer free returns & exchanges.
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Shopping tip: JCPenney also offers coupons and promo codes.
You can use JCPenney coupons to unlock discounts at their website. View 18 active coupons.
What other shipping & returns policies does JCPenney offer? Here's their scorecard:
Free Shipping: Yes More details Free Returns & Exchanges: Yes More details
International Shipping: No 7.5k stores offer this Curbside Pickup: Yes More details
Ship to Store: No 23 stores offer this
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Knoji Staff
Jun 4, 2017

JCPenney FAQ

Does JCPenney offer free shipping?

Does JCPenney offer free returns & exchanges?

Does JCPenney offer international shipping?

Does JCPenney offer curbside pickup?

Does JCPenney offer ship to store?

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Rated 4.9 - 42 reviews
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