JCPenney FAQ & Discussion

36 JCPenney discussions

List of JCPenney's social media pages?

Where can I find JCPenney on Instagram, Facebook, YouTube, Twitter, Pinterest, Snapchat, and Linkedin?
JCPenney's social media presence is rated:
5.0 - 1 rating
Asked on Apr 18, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

2 answers

Add answer and rate this store

0 answers +0 votes
As part of your answer, please rate JCPenney's social media pages policies:
Click a star to rate
Click a star to rate
Add answer Cancel
This answer has 0 votes  by
Posted on Apr 21, 2018
This user rated JCPenney's social media presence:
5.0
This answer has 0 votes  by
Posted on Apr 18, 2018

More on JCPenney Customer Service Features

Can I get my money back if I'm not satisfied with my JCPenney purchase?

Yes, JCPenney has a money-back guarantee so that you can get a refund if you're unsatisfied with your purchase. Learn more about it here. Also visit their homepage to learn more about JCPenney.
JCPenney's social media presence is rated:
5.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney have a loyalty program? How good is it?

Hold tight, our team is searching for an answer to this question now. We're scouring JCPenney's website and customer service pages, other websites, and contacting JCPenney directly to try to find an answer to this question. Check back soon to find the answer.
JCPenney's loyalty programs are rated:
0.0 - 0 ratings
Answered on Mar 31, 2018 Posted in JCPenney1 answer — Last reply 4 months ago

Does JCPenney offer gift cards?

Yes, JCPenney does offer gift cards. You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase. You might also find more informa...
JCPenney's gift card support is rated:
5.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

JCPenney reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question.
JCPenney's customer service is rated:
4.0 - 1 rating
Answered on Jun 21, 2018 Posted in JCPenney1 answer — Last reply 3 weeks ago

How do I contact JCPenney?

You can contact JCPenney via their customer service contact page.You can also contact JCPenney through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond qu...
JCPenney's contact information availability are rated:
5.0 - 1 rating
Answered on Jul 9, 2018 Posted in JCPenney2 answers — Last reply 1 week ago

More JCPenney Discussions

Does JCPenney offer discounts to military families and veterans?

You can check this page for more information about JCPenney's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special o...
JCPenney's military discount policies are rated:
3.0 - 1 rating
Answered on Jun 6, 2017 Posted in JCPenney1 answer — Last reply 243 months ago

Does JCPenney offer free shipping?

Yes, JCPenney does offer free shipping all the time. You can read more about JCPenney's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on JCPenney...
JCPenney's free shipping policies are rated:
5.0 - 1 rating
Answered on Jun 6, 2017 Posted in JCPenney1 answer — Last reply 243 months ago

Does JCPenney price match?

Yes, JCPenney does have a price matching policy and they do price match competitor prices. You can find more information on their price matching policy page. Good luck, hope you can get your price match from them. You might also find more information on JCPenney's price matching policy on their home...
JCPenney's price matching policies are rated:
5.0 - 1 rating
Answered on Jun 6, 2017 Posted in JCPenney1 answer — Last reply 243 months ago

Does JCPenney offer free returns? What's their exchange policy?

Yes, JCPenney does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out JCPenney's homepage for additional pages with information on returns and exchanges.
JCPenney's returns & exchanges policies are rated:
4.5 - 2 ratings
Answered on Jun 4, 2017 Posted in JCPenney1 answer — Last reply 243 months ago

Does JCPenney accept Apple Pay?

You might be able to find information about JCPenney's Apple Pay policies here. You can also look on their homepage for additional information on payment methods.
JCPenney's Apple Pay support is rated:
3.0 - 1 rating
Answered on May 31, 2017 Posted in JCPenney1 answer — Last reply 243 months ago

Does JCPenney have an affiliate program? Has anyone used it?

Yes, JCPenney does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the JCPenney website. We researched the popular affiliate networks, and here's what we found about where you can join JCPenney's affiliate program:Skimlink...
JCPenney's affiliate programs are rated:
4.5 - 2 ratings
Answered on Jul 5, 2018 Posted in JCPenney3 answers — Last reply 1 week ago

What are JCPenney's coupon stacking policies? Are you able to stack coupons at JCPenney?

Currently it does not appear that JCPenney allows coupon stacking. Check out this page to see if JCPenney currently allows you to stack coupons. JCPenney does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
JCPenney's coupon stacking policies are rated:
4.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

What is JCPenney's international shipping policy?

Yes JCPenney does ship internationally. Make sure your country is eligible for international shipping by checking out JCPenney's shipping policies page. Shipping policies can change, and the product or item being shipped can also affect eligibility. To make sure your item is eligible for interna...
JCPenney's international shipping policies are rated:
4.5 - 2 ratings
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney give birthday discounts?

It does not look like JCPenney provides a specific discount on your birthday. You can always check this page for more information about JCPenney's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different ki...
JCPenney's birthday discount policies are rated:
4.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney ever have sales?

Yes, JCPenney does run regular sales events. More information can be found by visiting their promotions and deals page.
5.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney offer discounts to senior citizens?

We could not find any special discounts for senior citizens offered by JCPenney. Be sure to check this page for more information about JCPenney's senior discounts and offers.
JCPenney's senior discount policies are rated:
4.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney have an official coupons page?

Yes, JCPenney does offer its own coupon codes and discounts page. To see their latest deals and coupons you can visit their promotions and deals page here. Good luck on finding a great deal! More information on JCPenney's latest coupons and special discounts can be found on their homepage here.
JCPenney's official coupons support is rated:
5.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney offer student discounts?

It does not appear that JCPenney offers a specific student discount. You can check this page for more information about JCPenney's student discounts and offers. You might also check out their homepage to see if they've posted any additional information about student discounts. You can also subscribe...
JCPenney's student discount policies are rated:
4.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney sell real and authentic products? Do they sell fakes?

We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question.
Answered on Mar 31, 2018 Posted in JCPenney1 answer — Last reply 4 months ago

Does JCPenney accept competitors' coupons?

You can check JCPenney's customer service page here to see if they have posted any information about competitor coupons.
JCPenney's competitor coupon policies are rated:
4.0 - 1 rating
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney take PayPal for payment?

Yes, JCPenney does accept PayPal for payment. You can use your PayPal account to pay for purchases on JCPenney's website. You can find more information on their PayPal payment policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find ...
JCPenney's PayPal support is rated:
5.0 - 1 rating
Answered on Apr 17, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Does JCPenney have an iPhone app or Android app? Do they have an iPad app?

Yes, JCPenney does offer a mobile app. You can view and download their mobile apps here:JCPenney for iPhone / iPad in the Apple App StoreJCPenney for Android in the Google Play StoreGood luck finding JCPenney's mobile apps for iPhone and Android. You can also check out their homepage for additional ...
JCPenney's mobile app availability is rated:
4.3 - 3 ratings
Answered on Apr 25, 2018 Posted in JCPenney4 answers — Last reply 3 months ago

Does JCPenney accept Google Pay?

We researched this but could not find a clear answer to whether JCPenney accepts Google Pay or Android Pay currently. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted.
JCPenney's Google Pay support is rated:
4.0 - 1 rating
Answered on Apr 17, 2018 Posted in JCPenney2 answers — Last reply 3 months ago

Is JCPenney a secure website? Do they respect users' privacy?

Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching JCPenney's website and FAQ pages as well as other online sources. We'll also try contacting JCPenney directly to try to find an answer to this question. Check back in a bit to see if w...
0.0 - 0 ratings
Answered on Jun 21, 2018 Posted in JCPenney1 answer — Last reply 3 weeks ago

Does JCPenney accept debit cards, prepaid cards, or Visa gift cards?

We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question.
JCPenney's debit & prepaid card support is rated:
4.0 - 1 rating
Answered on Jun 14, 2018 Posted in JCPenney1 answer — Last reply 4 weeks ago

Does JCPenney's website support discount codes?

Yes, JCPenney does offer promo codes quite frequently. So far, JCPenney has offered 102 total coupon codes in 2018, and they offered 128 codes last year (in 2017). You can find a complete list of current JCPenney coupon codes on this page.If you're looking to promote and submit coupon codes for JCPe...
JCPenney's promo code support is rated:
5.0 - 1 rating
Answered on Jun 25, 2018 Posted in JCPenney2 answers — Last reply 3 weeks ago

Can I use Klarna to finance my JCPenney purchase?

It's not clear whether JCPenney accepts Klarna financing as a payment option. You might be able to find information about JCPenney's payment financing policies here. You can also look on their homepage for additional information on financing options.
JCPenney's Klarna financing support is rated:
3.0 - 1 rating
Answered on Jul 11, 2018 Posted in JCPenney2 answers — Last reply 5 days ago

Where does JCPenney ship from?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from JCPenney's website and customer service pages and by working with JCPenney directly to find the correct answer to this question. Check back later to find the answer to this question.
Answered on Jun 21, 2018 Posted in JCPenney1 answer — Last reply 3 weeks ago

Where does JCPenney ship from?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from JCPenney's website and customer service pages and by working with JCPenney directly to find the correct answer to this question. Check back later to find the answer to this question.
Answered on Jun 21, 2018 Posted in JCPenney1 answer — Last reply 3 weeks ago

Does JCPenney accept Affirm financing?

Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching JCPenney's website and FAQ pages as well as other online sources. We'll also try contacting JCPenney directly to try to find an answer to this question. Check back in a bit to see if w...
JCPenney's Affirm financing support is rated:
0.0 - 0 ratings
Answered on Jul 3, 2018 Posted in JCPenney1 answer — Last reply 2 weeks ago

Can I use Afterpay to finance my JCPenney purchase?

We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question.
JCPenney's Afterpay financing support is rated:
0.0 - 0 ratings
Answered on Jul 3, 2018 Posted in JCPenney1 answer — Last reply 2 weeks ago

Does JCPenney accept Bread financing?

Hold tight, our team is searching for an answer to this question now. We're scouring JCPenney's website and customer service pages, other websites, and contacting JCPenney directly to try to find an answer to this question. Check back soon to find the answer.
JCPenney's Bread financing support is rated:
0.0 - 0 ratings
Answered on Jul 3, 2018 Posted in JCPenney1 answer — Last reply 1 week ago

Does JCPenney offer discounts to teachers and educators?

We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question.
JCPenney's teacher discount policies are rated:
0.0 - 0 ratings
Answered on Jul 10, 2018 Posted in JCPenney1 answer — Last reply 1 week ago