JCPenney Reviews & FAQ

33 JCPenney discussions

Product & Service Features

Does JCPenney sell real and authentic products? Do they sell fakes?
We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question. read more...
JCPenney's availability of real & authentic products is rated: 0 responses

Shipping & Returns Policies

What is JCPenney's international shipping policy?
Yes JCPenney does ship internationally. Make sure your country is eligible for international shipping by checking out JCPenney's shipping policies page. Shipping policies can change, and the product or item being shipped can also affect eligibility. To make sure your item is eligible for interna... read more...
JCPenney's international shipping policies are rated: 2 responses
Does JCPenney offer free returns? What's their exchange policy?
Yes, JCPenney does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here. read more...
JCPenney's returns & exchanges policies are rated: 2 responses
Does JCPenney offer free shipping?
Yes, JCPenney does ship for free every day of the year. JCPenney does require that the order meet the minimum purchase requirements. You can find out more about JCPenney's shipping policies on their website on their shipping policies page. Hope this helps! If you can't find the information in the link above, you might be able to find more information on JCPenney's homepage here. read more...
JCPenney's free shipping policies are rated: 1 response

Payment Options

Does JCPenney accept debit cards, prepaid cards, or Visa gift cards?
Yes, JCPenney does take &url(debit cards, prepaid debit, or prepaid gift cards). You can pay online using your debit or prepaid card at jcpenney.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page. Good luck with your sho... read more...
JCPenney's debit & prepaid card support is rated: 2 responses
Does JCPenney accept Google Pay?
Based on our research, we could not find any indication that JCPenney accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies. read more...
JCPenney's Google Pay support is rated: 1 response
Does JCPenney take PayPal for payment?
Yes, JCPenney does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on JCPenney's website. See more details on their PayPal policies on this page. Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on JCPenney's homepage here. read more...
JCPenney's PayPal support is rated: 1 response
Does JCPenney accept Apple Pay?
Yes, JCPenney does accept Apple Pay. You can find more information about JCPenney's Apple Pay policies and other payment methods accepted on this page. You can also find additional information about JCPenney's payment methods here on their homepage. read more...
JCPenney's Apple Pay support is rated: 1 response

Discount Policies

Does JCPenney's website support discount codes?
Yes, JCPenney does offer promo codes quite frequently. So far, JCPenney has offered 102 total coupon codes in 2018, and they offered 128 codes last year (in 2017). You can find a complete list of current JCPenney coupon codes on this page.If you're looking to promote and submit coupon codes for JCPenney we recommend submitting them here.If JCPenney has no active promo codes right now, you can also... read more...
JCPenney's promo code support is rated: 1 response
What are JCPenney's coupon stacking policies? Are you able to stack coupons at JCPenney?
Currently it does not appear that JCPenney allows coupon stacking. Check out this page to see if JCPenney currently allows you to stack coupons. JCPenney does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking. read more...
JCPenney's coupon stacking policies are rated: 1 response
Does JCPenney accept competitors' coupons?
You can check JCPenney's customer service page here to see if they have posted any information about competitor coupons. read more...
JCPenney's competitor coupon policies are rated: 1 response
Does JCPenney give birthday discounts?
It seems that JCPenney does not offer any birthday discounts. You can check this page for more information about JCPenney's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special deals throughout the year. read more...
JCPenney's birthday discount policies are rated: 1 response
Does JCPenney offer discounts to senior citizens?
We could not find any special discounts for senior citizens offered by JCPenney. Be sure to check this page for more information about JCPenney's senior discounts and offers. read more...
JCPenney's senior discount policies are rated: 1 response
Does JCPenney offer discounts to military families and veterans?
Based on our research, it does not appear that JCPenney offers a specific military discount. You can check their customer FAQ page for any updated information about JCPenney's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter. read more...
JCPenney's military discount policies are rated: 1 response
Does JCPenney offer student discounts?
We were not able to find any specific student discounts offered by JCPenney. Check this page for the latest information about JCPenney's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts. read more...
JCPenney's student discount policies are rated: 1 response
Does JCPenney ever have sales?
Yes, JCPenney does run regular sales events. More information can be found by visiting their promotions and deals page. read more...
JCPenney's availability of sales and promotions are rated: 1 response
Does JCPenney have an official coupons page?
Yes, JCPenney does offer it's own coupons page! You can find their latest deals and promotions on their promotions and deals page here. Hope you find the coupon that best suits your shopping needs! You might also find more information on JCPenney's discount policy on their homepage here. read more...
JCPenney's official coupons support is rated: 1 response
Does JCPenney price match?
Yes, JCPenney does have a price matching policy and they do price match competitor prices. You can find more information on their price matching policy page. Good luck, hope you can get your price match from them. You might also find more information on JCPenney's price matching policy on their homepage here. read more...
JCPenney's price matching policies are rated: 1 response

Customer Service Features

How do I contact JCPenney?
You can contact JCPenney via their customer service contact page.You can also contact JCPenney through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:Facebook prof... read more...
JCPenney's contact information availability are rated: 1 response
JCPenney reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?
We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question. read more...
JCPenney's customer service is rated: 1 response
List of JCPenney's social media pages?
Yes, JCPenney does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageLinkedin profileYouTube channelInstagram profileGood luck finding JCPenney's social media pages. You can also check out their homepage for additional information on their social media sites. If we left any out, or any of these URLs need to be updated, please add a reply he... read more...
JCPenney's social media presence is rated: 1 response
Can I get my money back if I'm not satisfied with my JCPenney purchase?
Yes, JCPenney has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page. Also visit their homepage to learn more about JCPenney. read more...
JCPenney's money-back guarantee policy is rated: 1 response
Does JCPenney offer gift cards?
Yes, JCPenney does offer gift cards. You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase. You might also find more information on JCPenney's gift card and e-gift card policies on their homepage here. read more...
JCPenney's gift card support is rated: 1 response
Does JCPenney have a loyalty program? How good is it?
Hold tight, our team is searching for an answer to this question now. We're scouring JCPenney's website and customer service pages, other websites, and contacting JCPenney directly to try to find an answer to this question. Check back soon to find the answer. read more...
JCPenney's loyalty programs are rated: 0 responses

Financing Options

Can I use Klarna to finance my JCPenney purchase?
It's not clear whether JCPenney accepts Klarna financing as a payment option. You might be able to find information about JCPenney's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
JCPenney's Klarna financing support is rated: 1 response
Does JCPenney accept Bread financing?
We looked, but could not find any info on if JCPenney accepts Bread financing. You might be able to find information about JCPenney's financing options here. You can also look on their homepage for additional information on financing options. read more...
JCPenney's Bread financing support is rated: 1 response
Can I use Afterpay to finance my JCPenney purchase?
We looked, but could not find any info on if JCPenney accepts Afterpay financing. You might be able to find information about JCPenney's financing options here. You can also look on their homepage for additional information on financing options. read more...
JCPenney's Afterpay financing support is rated: 1 response
Does JCPenney accept Affirm financing?
It's not clear whether JCPenney accepts Affirm financing as a payment option. You might be able to find information about JCPenney's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
JCPenney's Affirm financing support is rated: 1 response

Website Features

Does JCPenney have an iPhone app or Android app? Do they have an iPad app?
Yes, JCPenney does offer a mobile app. You can view and download their mobile apps here:JCPenney for iPhone / iPad in the Apple App StoreJCPenney for Android in the Google Play StoreGood luck finding JCPenney's mobile apps for iPhone and Android. You can also check out their homepage for additional ... read more...
JCPenney's mobile app availability is rated: 3 responses
Is JCPenney a secure website? Do they respect users' privacy?
Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching JCPenney's website and FAQ pages as well as other online sources. We'll also try contacting JCPenney directly to try to find an answer to this question. Check back in a bit to see if we've found the answer. read more...
JCPenney's website security & privacy policies are rated: 0 responses

Marketing Programs

Does JCPenney have an affiliate program? Has anyone used it?
Yes, JCPenney does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the JCPenney website. We researched the popular affiliate networks, and here's what we found about where you can join JCPenney's affiliate program:Skimlink... read more...
JCPenney's affiliate programs are rated: 2 responses

Other Features

More JCPenney discussions

Does JCPenney accept Apple Pay?

This question has 0 votes  by
Yes, JCPenney does accept Apple Pay. You can find more information about JCPenney's Apple Pay policies and other payment methods accepted on this page. You can also find additional information about JCPenney's payment methods here on their homepage.
Answered on Nov 10, 2018 Posted in JCPenney1 answer — Last reply 1 day ago

Does JCPenney accept Bread financing?

This question has 0 votes  by
We looked, but could not find any info on if JCPenney accepts Bread financing. You might be able to find information about JCPenney's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Sep 18, 2018 Posted in JCPenney2 answers — Last reply 2 months ago

Can I use Afterpay to finance my JCPenney purchase?

This question has 0 votes  by
We looked, but could not find any info on if JCPenney accepts Afterpay financing. You might be able to find information about JCPenney's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Sep 18, 2018 Posted in JCPenney2 answers — Last reply 2 months ago

Does JCPenney accept Affirm financing?

This question has 0 votes  by
It's not clear whether JCPenney accepts Affirm financing as a payment option. You might be able to find information about JCPenney's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 18, 2018 Posted in JCPenney2 answers — Last reply 2 months ago

Does JCPenney offer discounts to teachers and educators?

This question has 0 votes  by
We were not able to find any specific teacher discounts offered by JCPenney. Check this page for the latest information about JCPenney's educator discounts and offers. Check out their homepage as well to see if they've posted any additional information about teacher discounts there.
Answered on Sep 18, 2018 Posted in JCPenney2 answers — Last reply 2 months ago

Does JCPenney accept debit cards, prepaid cards, or Visa gift cards?

This question has 0 votes  by
Yes, JCPenney does take &url(debit cards, prepaid debit, or prepaid gift cards). You can pay online using your debit or prepaid card at jcpenney.com during checkout, You can find more information on their debit and prepaid card payment policies on their customer service page. Good luck with your sho...
Answered on Jul 27, 2018 Posted in JCPenney3 answers — Last reply 4 months ago

Can I use Klarna to finance my JCPenney purchase?

This question has 0 votes  by
It's not clear whether JCPenney accepts Klarna financing as a payment option. You might be able to find information about JCPenney's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Jul 11, 2018 Posted in JCPenney2 answers — Last reply 4 months ago

How do I contact JCPenney?

This question has 0 votes  by
You can contact JCPenney via their customer service contact page.You can also contact JCPenney through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond qu...
Answered on Jul 9, 2018 Posted in JCPenney2 answers — Last reply 5 months ago

Does JCPenney have an affiliate program? Has anyone used it?

This question has 0 votes  by
Yes, JCPenney does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the JCPenney website. We researched the popular affiliate networks, and here's what we found about where you can join JCPenney's affiliate program:Skimlink...
Answered on Jul 5, 2018 Posted in JCPenney3 answers — Last reply 5 months ago

Does JCPenney's website support discount codes?

This question has 0 votes  by
Yes, JCPenney does offer promo codes quite frequently. So far, JCPenney has offered 102 total coupon codes in 2018, and they offered 128 codes last year (in 2017). You can find a complete list of current JCPenney coupon codes on this page.If you're looking to promote and submit coupon codes for JCPe...
Answered on Jun 25, 2018 Posted in JCPenney2 answers — Last reply 5 months ago

JCPenney reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

This question has 0 votes  by
We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question.
Answered on Jun 21, 2018 Posted in JCPenney1 answer — Last reply 5 months ago

Is JCPenney a secure website? Do they respect users' privacy?

This question has 0 votes  by
Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching JCPenney's website and FAQ pages as well as other online sources. We'll also try contacting JCPenney directly to try to find an answer to this question. Check back in a bit to see if w...
Answered on Jun 21, 2018 Posted in JCPenney1 answer — Last reply 5 months ago

Where does JCPenney ship from?

This question has 0 votes  by
Our team of shopping analysts is out looking for the answer to this question now. We source our answers from JCPenney's website and customer service pages and by working with JCPenney directly to find the correct answer to this question. Check back later to find the answer to this question.
Answered on Jun 21, 2018 Posted in JCPenney1 answer — Last reply 5 months ago

Does JCPenney have an iPhone app or Android app? Do they have an iPad app?

This question has 0 votes  by
Yes, JCPenney does offer a mobile app. You can view and download their mobile apps here:JCPenney for iPhone / iPad in the Apple App StoreJCPenney for Android in the Google Play StoreGood luck finding JCPenney's mobile apps for iPhone and Android. You can also check out their homepage for additional ...
Answered on Apr 25, 2018 Posted in JCPenney4 answers — Last reply 7 months ago

List of JCPenney's social media pages?

This question has 0 votes  by
Yes, JCPenney does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageLinkedin profileYouTube channelInstagram profileGood luck finding JCPenney's social media pages. You can also check out their homepage for additional information on their so...
Answered on Apr 21, 2018 Posted in JCPenney2 answers — Last reply 7 months ago

Does JCPenney accept Google Pay?

This question has 0 votes  by
Based on our research, we could not find any indication that JCPenney accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies.
Answered on Apr 17, 2018 Posted in JCPenney2 answers — Last reply 7 months ago

Does JCPenney take PayPal for payment?

This question has 0 votes  by
Yes, JCPenney does currently take PayPal on their site. You can use your PayPal account or PayPal credit account to pay on JCPenney's website. See more details on their PayPal policies on this page. Good luck with your shopping! If you can't find the information in the link above, you might be able ...
Answered on Apr 17, 2018 Posted in JCPenney2 answers — Last reply 7 months ago

Does JCPenney give birthday discounts?

This question has 0 votes  by
It seems that JCPenney does not offer any birthday discounts. You can check this page for more information about JCPenney's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some ...
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

What are JCPenney's coupon stacking policies? Are you able to stack coupons at JCPenney?

This question has 0 votes  by
Currently it does not appear that JCPenney allows coupon stacking. Check out this page to see if JCPenney currently allows you to stack coupons. JCPenney does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

Does JCPenney ever have sales?

This question has 0 votes  by
Yes, JCPenney does run regular sales events. More information can be found by visiting their promotions and deals page.
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

Does JCPenney accept competitors' coupons?

This question has 0 votes  by
You can check JCPenney's customer service page here to see if they have posted any information about competitor coupons.
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

What is JCPenney's international shipping policy?

This question has 0 votes  by
Yes JCPenney does ship internationally. Make sure your country is eligible for international shipping by checking out JCPenney's shipping policies page. Shipping policies can change, and the product or item being shipped can also affect eligibility. To make sure your item is eligible for interna...
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

Does JCPenney offer gift cards?

This question has 0 votes  by
Yes, JCPenney does offer gift cards. You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase. You might also find more informa...
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

Does JCPenney offer student discounts?

This question has 0 votes  by
We were not able to find any specific student discounts offered by JCPenney. Check this page for the latest information about JCPenney's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts.
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

Does JCPenney have an official coupons page?

This question has 0 votes  by
Yes, JCPenney does offer it's own coupons page! You can find their latest deals and promotions on their promotions and deals page here. Hope you find the coupon that best suits your shopping needs! You might also find more information on JCPenney's discount policy on their homepage here.
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

Can I get my money back if I'm not satisfied with my JCPenney purchase?

This question has 0 votes  by
Yes, JCPenney has a so that you can get a refund if you're unsatisfied with your purchase. Learn more about it on their customer service page. Also visit their homepage to learn more about JCPenney.
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

Does JCPenney offer discounts to senior citizens?

This question has 0 votes  by
We could not find any special discounts for senior citizens offered by JCPenney. Be sure to check this page for more information about JCPenney's senior discounts and offers.
Answered on Apr 11, 2018 Posted in JCPenney2 answers — Last reply 8 months ago

Does JCPenney have a loyalty program? How good is it?

This question has 0 votes  by
Hold tight, our team is searching for an answer to this question now. We're scouring JCPenney's website and customer service pages, other websites, and contacting JCPenney directly to try to find an answer to this question. Check back soon to find the answer.
Answered on Mar 31, 2018 Posted in JCPenney1 answer — Last reply 8 months ago

Does JCPenney sell real and authentic products? Do they sell fakes?

This question has 0 votes  by
We're researching this question now. Our team is checking JCPenney's customer service pages and FAQs and other online sources for an answer. We may also contact JCPenney directly to get more information about this question.
Answered on Mar 31, 2018 Posted in JCPenney1 answer — Last reply 8 months ago

What are JCPenney's pricing and packages? How do they compare on value vs other Clothing & Apparel Stores sites?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in JCPenney1 answer — Last reply 84 months ago

How much traffic does JCPenney's website receive? What is their Alexa Ranking and Google PageRank?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in JCPenney1 answer — Last reply 84 months ago

Does JCPenney price match?

This question has 0 votes  by
Yes, JCPenney does have a price matching policy and they do price match competitor prices. You can find more information on their price matching policy page. Good luck, hope you can get your price match from them. You might also find more information on JCPenney's price matching policy on their home...
Answered on Jun 6, 2017 Posted in JCPenney1 answer — Last reply 247 months ago

Does JCPenney offer discounts to military families and veterans?

This question has 0 votes  by
Based on our research, it does not appear that JCPenney offers a specific military discount. You can check their customer FAQ page for any updated information about JCPenney's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information ab...
Answered on Jun 6, 2017 Posted in JCPenney1 answer — Last reply 247 months ago

Does JCPenney offer free returns? What's their exchange policy?

This question has 0 votes  by
Yes, JCPenney does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.
Answered on Jun 4, 2017 Posted in JCPenney1 answer — Last reply 247 months ago

Does JCPenney offer free shipping?

This question has 0 votes  by
Yes, JCPenney does ship for free every day of the year. JCPenney does require that the order meet the minimum purchase requirements. You can find out more about JCPenney's shipping policies on their website on their shipping policies page. Hope this helps! If you can't find the information in ...
Answered on Jun 6, 2017 Posted in JCPenney1 answer — Last reply 247 months ago